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Services Services
Zapp is a software-as-service solution. This means that "service" component is as important as the "software" component. Our experienced professionals will work closely with you during the set up stages (to guide you through the customization steps when required); will give you the basic training and will offer help desk & technical support.

Customer Relations Commitment

PRIVACY - All information entered into Zapp is confidential and only available to those with the appropriate user profile. Zapp users, such as students and local coordinators, are assigned unique usernames and passwords. Users can change passwords at any time for extra levels of privacy and security.

TRAINING - Zapp is an exceptionally user-friendly and intuitive system. Once the user logs in, the task menus are self explanatory. The Zapp system has a very short learning curve. On-site training is not required but may be ordered. Transportation and accommodation fees may apply.

HELP DESK & TECHNICAL SUPPORT - TGM Software prides itself on providing high-quality, fast technical support. Our customer relations staff is committed to providing prompt and reliable web-based (e-mail and instant message) responses to user inquiries. Telephone support is also available for emergencies.
Faq
Why should my company subscribe Zapp instead
of developing our own system?
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Is it possible to use my organization's logo when using Zapp?
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How will Zapp save my company money?
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Why Zapp is so affordable?
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So why Zapp?
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ISE

 ... Zapp is a great communication system which bonds student, host families, schools, Receiving Organizations and their overseas partners ... 

Gokyar Karsit, President, ISE - Turkey
 1 STUDENT EXCHANGE ONLINE COLLABORATIVE PLATFORM > Contact us 

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