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More than 150 organizations from 4 continents are using Zapp to send and receive applications worldwide. Companies from Belgium, Brazil, Cameroon, China, Colombia, Ecuador, France, Germany, Hungary, Italy, Japan, Korea (Democratic Republic), Korea (Republic Of), Mexico, Poland, Romania, Russian Federation, Slovakia, Spain, Sweden, Thailand, Turkey, United States are already benefiting from the Zapp end-to-end collaborative platform, saving money, time and trees!
Following are some testimonials from a few of those organizations:
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"We have used ZAPP for the last 7 years. It has greatly increased our efficiency and ability to track all aspects of the application process as well as oversight during the course of a student’s year.
Everything is in real time and allows access via smartphones with browsers.
A great system backed by excellent service!"
- Alix Nathan, Director, ETC (US-based Receiving organization that places 180 student per year)
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"When I first saw a Zapp system presentation, I thought it really looked good but didn't think it was for me.
Being from the "old school", I thought it would take too long to implement and even longer to learn to use.
I mentioned it casually to my son and he immediately saw the potential. As he explained all the possibilities to me,
I began to see that it "might" work for us but didn't think "my people" would like it.
Well, to make a long story short, We have implemented it 100% the first year. We all LOVE it.
It makes life so much easier. We can keep tabs on the business from anywhere.
It is like taking the office with you wherever you go.
Another wonderful thing is that you have everything at your fingertips immediately.
The virtual folder literally lets you have the student/host family information and history available anytime/anywhere.
Everyone at TGM is so helpful and so eager to help and to please. They listen.
They take our ideas and suggestions and make them work for us.
Their Help Desk and Customer Service respond immediately when contacted.
We have the vision of what we want the system to do and they customize it to work for us.
We highly recommend Zapp to everyone."
- Judy Scott, President, AISE (US-Based Receiving organization that places 300 students per year)
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"We at ERDT love ZAPP! The system has opened new horizons for ERDT in the way our organization and our overseas
partners handle student applications and other student data, such as flight schedules.
The first impressive thing is speed: once the student has completed the application,
the application literally moves at the speed of light from our overseas partners to ERDT's main office and then
from us out to our placement field staff. The long-term savings in copying, mailing, storage,
and general administrative overhead are huge. Apart from upgrading our internet browers (which is free!),
we have not had to make any internal software or hardware upgrades in order to run the ZAPP online system.
Then there is the support provided by the TGMSoft customer service staff.
We have never worked with a software company that is as helpful and as fast in implementation as TGMSoft.
If you are not on ZAPP, you are a dinosaur. You know what happened to them. Get with it."
- Colin Churchill, Executive Director, ERDTShare! (An American receiving organization that brings more than 700 applications)
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"The Zapp system has allowed us to distribute student applications to our field network faster than ever before.
It is convenient to pull up information from any where at any time."
- Lisa Robinson, Program Director, ICES (US-based Receiving Organization)
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"When you are used to a certain way of working with the application you might think that Zapp is not really so
much of an advantage. But now working with the system for several months I have to say that it
makes our life much easier and especially much more organized.
Our application contains about 18 pages and most of the times the applications are handled in incomplete.
This means that our coordinator has to keep track of what has been received, what is still missing, what needs to be
changed and so on. If you deal with a lot of students this can become quite a challenge, especially if you are
working towards a deadline.
Since we are using Zapp this follow up work became much easier to handle. This means that our coordinator
has more time now to do what brings money to the company, time to talk to potential clients.
The system is easy to use and clearly structured. It is fast in access and gives you the options you are looking for.
If I look at the big picture, the system really has its benefits. In any group of people (student, agent, RO headquarter, area rep, local rep, host family) sharing and communicating up to date information is the biggest challenge.
Zapp is designed to overcome this challenge in providing real time information with easy to use features.
Overall I think the system is very good."
- Michael Joop, Director, ICCE (Brazilian-based Sending Organization founded in 1978)
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"I was very surprised on how fast the application is sent to the RO. Real cool!"
- Raphaela Köring, Program manager, GLS (A German language institute and also a large Sending Organization)
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"I like Zapp because it reduces our mailing costs and helps us to access and manage student information specially the placements".
- Chris Baeuerlen, Program Director, ISKA (German-based Sending Organization that sends around 200 students per year)
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"When we have interviews with students we tell them that the online application is user friendly and people from different cultures, languages and working style can work on it in a fast and safe way.
We send more than 100 students per year and we work with several partners so we decided to have our own application customized and integrated to the Zapp system. This helps to keep things better organized. But the fact that our 3 American partners are on Zapp makes the process really fast and convenient for us as we can monitor and send all the applications from one system. Also it is very nice to receive and access the placement confirmation and Host Family applications in one system.
Zapp is a great communication system which bonds student, host families, schools, Receiving Organizations and their overseas partners.
Thanks to TGMSoft."
- Gokyar Karsit, President, ISE (Turkish-based Sending Organization that sends around 150 apps per year)
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